Defined Terms

The ROSAFA Referral Program allows ROSAFA customers to earn promotional Reward Points toward future ROSAFA purchases by referring friends or family members to ROSAFA. By participating in the Referral Program, you (the “Referrer”) agree to abide by these Referral Program Terms & Conditions and ROSAFA’s Terms of Use and Privacy Policy (both available on our website and incorporated here by reference).

Referrer: you, a registered ROSAFA customer.

Referred Customer: a friend or family member to whom the Referrer shares their link. A “friend” is a person with whom you communicate frequently and have met in person before. A “family member” is a person who is your parent, sibling, or child or a person with whom you are related through marriage or common-law partnership.

Referral Link: a personalized referral link, provided to you by ROSAFA.

Reward points: The points a Referrer earns after a Referred Customer purchases a product using their link.

How to Earn Reward Points: The Referrer may earn the Reward Points toward future ROSAFA purchases or discounts if a Referred Customer clicks on the Referrer’s Referral Link, and places an order on Rosafaskincare.com. A 100 Reward Points per purchase will be granted to the Referrer immediately after the Referred Customer purchases a product. If the points haven't been added please write to us at marketing@rosafa.co.uk

Points Exclusions: Each Reward Point is non-transferable, not valid for cash or cash equivalent, cannot be combined with other offers and must be used in the currency in which it was received. Each Reward Point may be redeemed on Rosafaskincare.com only and may not be applied to any prior purchases, taxes, shipping and delivery charges, or toward the purchase of gift cards.

ROSAFA reserves the right to review, investigate, and disqualify any Reward Points that violate the spirit of the ROSAFA Referral Program, such as attempting to gain the Points through self-referral by using a different email address or distributing a Referral Link via commercial advertising or spam. ROSAFA may delay any Reward Points for the purposes of investigation and may refuse to verify and process any transaction for any reason. If you cancel your order, the Reward Points may no longer be valid or may be withdrawn.

Referrers should only invite a friend or family member after receiving prior permission from the Referred Customer to send or have ROSAFA send, an email with the Referral Link to them. Referrers must comply with all up-to-date “SPAM” laws and marketing regulations, which may include the laws where the intended Referred Customers live. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. Any distribution of the Referral Link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from ROSAFA's Referral Program. We'll be watching for spammers so please be kind and only share with people you know—nobody likes an oversharer!

ROSAFA automatically disqualifies suspicious referrals. If you are a Referrer and Referred Customer made their purchase using your Referral Link and you didn’t receive Reward Points, your referral might have been flagged as suspicious. Just shoot us an email developement@rosafaskincare.com and we'll sort it out for you.

Eligibility is limited to individuals only. ROSAFA's Referral Program cannot be used by businesses for affiliate lead generation, as determined in ROSAFA's sole discretion.

ROSAFA employees are eligible to share their Referral Link with Referred Customers, however, employees will not earn any Reward Points.

By clicking on a Referral Link, the Referring Customer acknowledges that some of their personal information may be sent to the Referrer who provided the Referral Link as confirmation of the Referring Customer making a purchase and the Referrer receiving a Reward Points. Accordingly, ROSAFA strongly advises that Referring Customers only use a Referral Link that they receive from someone whom they personally know and trust. Any personal information collected, processed, and used as part of ROSAFA’s Referral Program, including that of the Referrer and Referred Customer, will be used in accordance with ROSAFA's Privacy Policy.

ROSAFA is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays, or failures of operations. ROSAFA reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the ROSAFA Referral Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation. All of ROSAFA’s decisions are final and binding, including decisions as to whether Reward Points are verified.

ROSAFA reserves the right to cancel the ROSAFA's Referral Program or to change these Terms & Conditions at any time at its sole discretion. However, it will not affect the usage of any Reward Points already earned, in accordance with these Terms & Conditions.